Privacy Policy Overview
Privacy Policy
Last updated: 16 July 2026
InkToPDF app respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how InkToPDF app collects, uses and protects information when you visit InkToPDF.co.uk or use our free document and PDF conversion services.
1. About InkToPDF
InkToPDF app provides free tools that allow users to create, process and convert documents into PDF files.
InkToPDF app does not require users to create an account and does not charge users or collect payment information.
For the purposes of UK data protection law, InkToPDF app is the data controller for the personal information described in this Privacy Policy.
Website: InkToPDF.co.uk
Contact email: admin@inktopdf.co.uk
2. Information we may collect
Files and document content
When you use InkToPDF, you may select or upload images, documents, handwriting, drawings or other content to create or convert a PDF file.
The files you provide may contain personal or confidential information depending on their contents.
Technical information
When you access the website, we or our technical service providers may automatically collect limited technical information, including:
Your Internet Protocol address;
Browser type and version;
Device and operating-system information;
Date and time of access;
Pages or features used;
Error and diagnostic information;
Referring website or page; and
General website-security logs.
Information you send to us
When you contact us by email, we may collect:
Your email address;
Your name, if provided;
The contents of your message;
Any files or screenshots you attach; and
Records of our correspondence.
3. How we use information
We may use information to:
Process files and provide the requested PDF service;
Allow users to create or download PDF files;
Operate and maintain InkToPDF;
Respond to questions and support requests;
Investigate technical problems and errors;
Improve the performance and reliability of the service;
Protect the website against fraud, abuse and unauthorised access;
Enforce our terms and protect our legal rights; and
Comply with applicable laws and valid legal requests.
InkToPDF does not sell users’ personal information.
InkToPDF does not use uploaded documents for advertising or marketing.
InkToPDF does not use uploaded documents to train artificial-intelligence models.
4. Lawful bases for processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on the following lawful bases.
Providing the requested service
Processing a selected or uploaded file may be necessary to provide the PDF conversion or document-processing service requested by the user.
Legitimate interests
We may process limited technical and communication information where necessary for our legitimate interests, including:
Operating and improving InkToPDF;
Maintaining the security and reliability of the service;
Detecting fraud, misuse and technical errors;
Responding to enquiries; and
Protecting our legal rights.
We consider whether these interests are overridden by the rights and interests of users before relying on this basis.
Legal obligations
We may process or retain information where necessary to comply with applicable laws, court orders or valid requests from authorised public bodies.
Consent
We may rely on consent for optional cookies or similar technologies where consent is legally required.
You may withdraw your consent at any time through the available cookie settings.
5. How files are processed
Files selected or uploaded through InkToPDF are processed only to provide the document or PDF function requested by the user.
Files are retained only for the period technically necessary to process the document, generate the PDF and provide the result to the user. They are not retained as permanent records unless this is necessary to investigate a technical problem, security incident, misuse of the service or legal requirement.
We do not normally access or manually review users’ files.
We may access a file only when:
The user asks us to investigate a support issue;
Access is necessary to investigate misuse or a security incident;
Access is required to protect the service or other users; or
We are legally required to do so.
Users are responsible for ensuring that they have the right to upload, convert and process the files they provide.
6. Sensitive and confidential documents
Documents processed through InkToPDF may contain confidential information or special-category personal data, such as:
Health information;
Biometric information;
Religious or political information;
Financial information;
Identification documents;
Signatures; or
Information about children.
InkToPDF does not require this information to provide its standard service.
You should avoid submitting sensitive or confidential information unless it is necessary and you are legally permitted to process it.
7. Cookies and similar technologies
InkToPDF may use cookies, local storage or similar technologies that are necessary to:
Provide requested website functions;
Maintain website security;
Remember privacy preferences;
Prevent misuse;
Diagnose errors; and
Maintain the stability of the service.
Where optional analytics or other non-essential technologies are used, they will be activated only after obtaining consent where consent is legally required.
You can reject or withdraw consent for optional technologies through the website’s cookie settings.
Disabling essential website technologies may prevent some features from working correctly.
8. Sharing information
We may share limited information with trusted service providers that help us operate InkToPDF, including:
Website-hosting providers;
Cloud infrastructure providers;
Website-security providers;
Email providers;
Error-monitoring services; and
Technical support providers.
These providers may process information only as necessary to provide their services and must protect it appropriately.
We may also disclose information:
Where required by law or a valid legal process;
To investigate fraud, abuse or security threats;
To protect the rights and safety of users or the public;
To establish, exercise or defend legal claims; or
As part of a sale, merger or transfer of the service.
InkToPDF does not sell or rent personal information to third parties.
9. International data transfers
Some hosting or technical service providers may process information outside the United Kingdom.
Where personal information is transferred outside the United Kingdom, we will use an appropriate legal safeguard where required, such as:
A country recognised by the UK as providing adequate data protection;
The UK International Data Transfer Agreement;
The UK Addendum to approved standard contractual clauses; or
Another safeguard permitted under UK data protection law.
You may contact us for more information about the safeguards used.
10. How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Our retention criteria are:
Selected or uploaded files: only for the period necessary to process the requested conversion and deliver the result;
Generated PDF files: only for the period necessary to make the completed file available to the user;
Technical and security logs: for a limited period necessary for security, error investigation and service reliability;
Support correspondence: for as long as necessary to respond to the enquiry, maintain appropriate business records and resolve disputes;
Cookie preferences: for as long as necessary to remember the user’s privacy choices; and
Security or legal records: for as long as necessary to investigate misuse, comply with legal obligations or protect legal rights.
Information may be retained for longer where required by law, court order, security investigation or legal claim.
11. Information security
We use reasonable technical and organisational measures designed to protect personal information, including where appropriate:
Encryption during transmission;
Restricted access to systems;
Authentication and access controls;
Secure hosting practices;
Software and security updates;
System monitoring;
Error and security logging; and
Secure deletion or anonymisation procedures.
However, no website, storage system or internet transmission can be guaranteed to be completely secure.
Users are responsible for using a secure device and internet connection when processing confidential documents.
12. Your data-protection rights
Depending on the circumstances, you may have the right to:
Request access to your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of your personal information;
Request restriction of processing;
Object to certain processing;
Receive certain information in a portable format;
Withdraw consent where processing is based on consent; and
Complain about how your personal information is handled.
Some rights are subject to legal conditions and exceptions.
To exercise your rights, email:
We may need to request additional information to verify your identity before completing a request.
13. Right to object
You may object to processing based on our legitimate interests where your individual circumstances give you grounds to do so.
InkToPDF does not use personal information for direct marketing.
Objections can be submitted to:
14. Children’s privacy
InkToPDF is not specifically directed at children under the age of 13.
Children should use the service only with the involvement and supervision of a parent, guardian, teacher or other responsible adult.
If you believe that a child has provided personal information improperly, contact us at admin@inktopdf.co.uk so that we can investigate and delete the information where appropriate.
15. Third-party websites
InkToPDF may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. Users should review the privacy policies of those services before providing personal information.
16. Automated decision-making
InkToPDF does not use personal information to make solely automated decisions that produce legal or similarly significant effects on users.
17. Complaints
Please contact us first if you have concerns about how we handle your personal information:
Email: admin@inktopdf.co.uk
You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Telephone: 0303 123 1113
18. Changes to this Privacy Policy
We may update this Privacy Policy when our services, technologies, service providers or legal obligations change.
The latest version will be published on InkToPDF.co.uk. The date at the top of the policy will show when it was last updated.
Material changes may also be communicated through a notice displayed on the website.
19. Contact us
For questions, privacy requests or complaints, contact:
InkToPDF app
Website: InkToPDF.co.uk
Email: admin@inktopdf.co.uk